Privacy Policy

Last updated on: November 2022

The First Dutch website (the “Website”) is managed and operated by First Dutch. This Privacy Policy applies to your use of FirstDutch.com. 

Here at First Dutch (“we” or “us”), we take your privacy seriously. We’re committed to protecting the privacy of any personal data you give us, and we will comply with all relevant data protection legislation.

Please take the time to read this Privacy Policy, as it is essential for you to understand how we collect and use your data when you use FirstDutch.com. 

This Privacy Policy explains how we collect, use, and store the personal data you provide to us about your use of the Website. References in this Privacy Policy to “personal data” mean data that relates to you and that identifies or can be used to identify you, which might be your name, email address, or other digital identifiers relating to you, such as cookies, IP addresses or logs.

The website contains links to other third-party websites. We don’t have any control over those websites and cannot take any responsibility for any information you give them. Other sites have different privacy and security policies and terms and conditions, so we advise you to read them before using them.

For the purposes of data protection laws, First Dutch is a “data controller” of personal data that is collected, used and/or otherwise processed in conjunction with the use of the Website. That means, among other things, that we control how the personal data relating to you that we hold is used, and we have certain obligations under data protection laws in doing so. 

What personal data do we collect?

Newsletter 

When you sign up to receive the firstdutch.com newsletter, we will collect your first name, surname, email address, and location (country) so we can provide you with the requested service. In addition, you may also voluntarily provide your job title, company name and interests.

Contact information 

If you enter a request for more information, we may collect your name and email address.

Cookie data 

When you browse our website, we will collect certain information about your browsing behaviour where you have consented to deploy cookies. You can read more about the cookies that are applied on FirstDutch.com in our cookie policy.

What are our reasons for using your information?

We are pleased to give you access to the Website, and, in return, we may collect, use, and share your personal data. We will only use your personal data for our purposes in a manner permitted by applicable data protection legislation, which may include:

  • For our legitimate interests (for example, to provide the website and its features in order to give you the best user experience).
  • Where you have explicitly consented (for example, by actively signing up to receive the FirstDutch.com newsletter); or 
  • where we are under a legal obligation to do so (for example, to comply with applicable law).

By “legitimate interests”, we mean our interests in managing the Website and our relationship with you. We will ensure that we consider any potential impact such use may have on you. Our legitimate interests will not automatically override your interests, and we won’t use your information if we feel that your interests override ours (unless, of course, you provide your consent, or we have a contractual or legal obligation to use your information in that way). If you have any questions or concerns, don’t hesitate to contact us. 

What do we use your information for?

  • To help us make the website and other related content available to you (please see the “Who do we share your information with?” section below for more information).
  • To make the website more relevant for you and our other visitors. This includes sometimes requesting personal data from you to help us run and develop our site and associated functions.
  • To send you our newsletter if you have signed up to receive it.
  • To carry out occasional surveys to analyse our user base; ultimately, we want to ensure that the Website provides everything that you, our audience, are looking for.
  • To comply with the law, or
  • as we feel it is necessary to prevent illegal activity or to protect our interests.

How long do we keep hold of your information?

We will only keep your information for as long as we need it. How long we keep it depends very much on the type of information we hold and the purpose for which we need it (as well as complying with our legal obligations). For example, if you have registered to receive the newsletter, we will keep your information. At the same time, you are a subscriber to the newsletter, so we can provide that service to you and then delete it after you have unsubscribed. You can request that we delete your personal data at any time.

Who do we share your information with?

We may share your information with third parties only if:

  • we are required to do so to comply with a contractual obligation or legal requirement or with the directions of the courts or other authorities; or
  • we feel it is reasonably necessary to prevent illegal activity or to protect our interests; or
  • It helps our trusted third-party service providers fulfil your requests. For example, if you subscribe to our newsletter, we will share your information with trusted third parties. We would only be permitted to use your personal data for our specified purposes. We may share some broader statistics and customer profiling information with third parties and other First Dutch entities – but we’ll keep it anonymous so that you won’t be identifiable from that data. We will never rent or sell our user’s details to any other organisation or individual.

How will we make sure our site is secure?

We follow strict security procedures to manage how your personal data is stored and used, who sees it, and to help stop any unauthorised person from getting hold of it. We take security extremely seriously, but as no system is 100% secure, we can’t completely guarantee the protection of your personal data any more than any other organisation can. So, we can’t accept any liability for the loss, theft, or misuse of the personal data which you’ve registered on the Website if there is a security breach. 

What are my rights?

You have the following rights when it comes to our handling of your personal data:

  • Right of access – you have the right to request a copy of the personal data we have about you and to request supporting information explaining how the personal data is used. Please note that we sometimes ask you to provide proof of identity before showing you your personal data – so we can prevent unauthorised access.
  • Right of rectification – you have the right to request that we rectify inaccurate personal data about you that we have.
  • Right of erasure – you have the right to request that we erase all personal data about you that we have (please note that we may be able to reject or restrict the request in some circumstances, depending on the information we hold and our lawful reason to keep it).
  • Right to restrict processing – in some situations, you have the right to request that we do not use the personal data you have provided (e.g., if you believe it to be inaccurate).
  • Right to object, including direct marketing – you have the right to object to specific processing by us of your personal data (unless we have overriding compelling grounds to continue processing) and the right to object to direct marketing by us.
  • Right to data portability – you have the right to request that we provide you with certain information that you have provided to us in electronic format or to provide that information to a third party.
  • Please contact us via email if you would like to exercise any of these rights (including having access to your data): contact@firstdutch.com.

Get in Touch

Get in touch if you have any questions, comments, or complaints regarding this Privacy Policy. You can contact us using the details set out in the “What are my rights?” section above.

Changes to this Privacy Policy

This Privacy Policy may change from time to time, and if it does, the most up-to-date version will apply and will always be available on firstdutch.com.